NLP (Natural Language Processing) is a branch of artificial intelligence (AI) that deals with the interaction between humans and computers using natural language. In the context of chatbots, NLP is the technology that enables chatbots to understand and interpret natural language input from users, and respond to them in a way that feels human-like.
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There are many benefits to using chatbots in business. They can help you automate customer service, marketing, and sales tasks. Chatbots can also help you collect data and track customer engagement.
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